Privacy Policy

Introduction

Shadowflare Vornix Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our architectural design services.

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Project details and architectural requirements
• Communication preferences
• Payment and billing information
• Professional references and business information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use the collected information for the following purposes:

• Providing architectural design and consulting services
• Communicating about your projects and service updates
• Processing payments and managing billing
• Improving our website and services
• Complying with legal obligations and industry standards
• Marketing our services (with your consent)
• Protecting against fraud and ensuring security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Trusted contractors, consultants, and vendors who assist with our projects
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Professional Partners: Engineers, contractors, and other professionals involved in your project
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on privacy and security practices
• Secure backup and recovery procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors influencing our retention periods include:

• The duration of our client relationship
• Legal and regulatory requirements
• Professional licensing obligations
• Potential legal claims or disputes

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your information to another service provider
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation on how we use your information

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us analyze website usage
• Functionality Cookies: Remember your preferences
• Marketing Cookies: Used for advertising purposes

You can control cookie settings through your browser preferences.

Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Data Transfers

As a Canadian-based architecture firm, we primarily process data within Canada. However, some of our service providers may be located outside of Canada. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes
• Providing notice through our services

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by the laws of Canada and the Province of Ontario. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts in Toronto, Ontario, Canada.